Tuesday, April 03, 2007

I have decided to shut down my Suanknits.com website. It is not generating enough income for me to justify paying Geocities every month. What an experience trying to close the account. Have you heard of people trying to cancel AOL? This is somewhat a similar experience. They give you a link to click on to cancel but this takes you back to the homepage. No instructions, no telephone numbers, no contact persons. I had to do a Yellow pages search for their phone number in San Jose, CA.

Finally, after being forwarded to 2 more numbers, I got a real live person. One good thing though is that I was able to cancel it immediately, no questions asked. They didn't try to sell me anything or persuade me to stay with various offers.

I'm glad that was over.

No comments: